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Manager, Content Management

Green Chef

Green Chef

Boulder, CO, USA · New York, NY, USA
Posted on Tuesday, October 24, 2023

Title: Manager, Content Management

The Content Management (CM) team lead will oversee the digital product for HelloFresh US’ three meal-kit brands: HelloFresh, EveryPlate, and Green Chef. This individual will serve as the gatekeeper of the customer UI/UX for over 1 million subscribers each week, managing the execution of the weekly menu deployment, as well as serving as a thought partner to strategic Product and Merchandising teams.

The Content Management Team is part of Menu Operations, which manages the end-to-end processes that bring both the digital and physical menus to life, comprising an integral function within the US Meal-Kits Product organization.

To succeed in this role, you’ll need to be a natural leader ready to work in a high-impact, fast-paced environment.

You will...

  • Own the build, activation and audit of weekly digital menus to 1 million+ customer base using our proprietary content management application as well as G-suite tools
  • Establish & maintain strong internal best practices to execute effectively and efficiently, with an eye towards process scalability
  • Ideate, plan and launch A/B tests on menu to help determine go-forward strategy of product positioning and pricing
  • Manage a team of 6 individuals to execute successfully day-to-day as well as develop in their respective professional aspirations
  • Collaborate cross-functionally with various teams including, but not limited, to Product Management, Merchandising, Technology, Menu Planning, Editorial, Photo Studio and Culinary

You are…

  • Strong communicator - can navigate verbal and written collaborations across all levels with clarity, poise and maturity
  • Relentless prioritizer - able to effectively trade off projects & tasks, calibrated in relation to business needs and strict timelines
  • Process evangelist - believes standardized procedures are integral to accurate execution
  • Self starter - able to mold amorphous problems into actionable next steps
  • Agile worker - can navigate a fast paced, evolving working environment that may strain processes and bandwidth
  • Empathetic leader - passionate in developing junior talent

You have…

  • A bachelor’s degree
  • 4+ years of experience with a customer-centric and process driven role, including but not limited do supply chain, product management or management consulting
  • 1+ years of experience managing people with an ability to drive results while leading with compassion
  • Advanced analytical and presentation skills including competency with G suite (Google Docs, Sheets, and Slides)

You’ll get…

  • Competitive salary, 401k with company match that vests immediately upon participation, and company equity plan based on role
  • Generous PTO and parental leave of up to 16 weeks
  • Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
  • Tuition reimbursement for continuing education
  • Up to 75% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
  • Access to 6 different Employee Resource Groups (ERGs) including those for minorities, women, veterans, parents, and LGBTQ+
  • Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is growing exponentially year over year
New York Pay Range
$99,600$124,500 USD