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Learning Experience Manager

Green Chef

Green Chef

Mississauga, ON, Canada · Brampton, ON, Canada
Posted on Tuesday, October 24, 2023

About the Role

Location: Near any site (Mississauga ON, Brampton ON, Abbotsford BC, Edmonton AB, Toronto, ON) on-site 2 to 3 times a week

Reporting to the Director, People, the Manager, Learning Experience will be responsible for designing, developing, and deploying tailored, scalable, and measurable learning products for employees across the HelloFresh network. This role will lead a team of Learning professionals and work closely with the People team, cross-functional teams and the US Learning team to build blended learning deliverables that will directly impact employee engagement, development, and growth within the organization. A successful candidate in this role will thrive in an ambiguous, fast-paced, high-growth environment, enjoys problem solving, and will have a passion for working side by side with business leaders within the HelloFresh network.

What you will be doing:

  • Develop and coach a team of learning professionals to deliver high impact training to the organization that is created with a foundation of adult learning principles to ensure a positive learning journey for the HelloFresh team
  • Define and lead the end to end learning product roadmap and strategy for HelloFresh Canada, with an initial focus supporting manager enablement within Field Operations
  • Consult with customers and stakeholders within the business to develop an understanding of learner needs by conducting discovery calls to address learning requests
  • Design, develop, and deploy tailored, scalable, and measurable learning solutions using diverse learning delivery mechanisms
  • Manage projects of varying complexity with a multitude of audience sizes
  • Collaborate with key cross-functional business stakeholders to build impactful, scalable, and integrated Ops and HR success measurements
  • Support and champion internal processes standardization and refinement to drive continuous improvement
  • Develop and deliver internal communications and train the trainer strategies to support network adoption of learning products
  • Leverage project management tools and learning technology to aid in the delivery of learning products
  • Report on training impacts through data analytics that provide an accurate picture of the strengths and opportunities for the organization and utilize this data to build the business proposal for the learning strategy
  • Other duties as assigned

At a minimum, you have:

  • A combination of Education and Experience in , Instructional Design, Education, Human Resources, Marketing, Organizational Development, Psychology, Consulting, Product/Project Management or related field and/or certifications in specific Learning & Development areas
  • 5+ years in learning design or learning product/experience management, project management
  • Experience leading a Learning and Development team
  • Demonstrated portfolio of learning experience designs and learning product solutions with measurable business impact
  • Demonstrated ability to communicate, negotiate, consult, and educate key cross-functional stakeholders on learning initiatives within all levels of the organization
  • Ability to prioritize personal or team workload due to changing business needs
  • Demonstrated knowledge of instructor led and virtual learning tools, as well as learning methodologies
  • Ability to think strategically and provide long and short term learning experience/product recommendations and solutions that can flex and scale with rapid growth
  • Proven experience in stakeholder communications and in influencing cross-functional leadership at all levels of the organization
  • Proven exposure and basic proficiency with Google Suite applications, Learning Management Systems, Content Management Systems, Project Management tools and common Learning Design Technologies (i.e. Articulate 360, iSpring, PhotoShop, Camtasia, Microsoft Publisher, Litmos)
  • Willingness to travel up to 25% as needed by the business
  • Scheduling Flexibility (collaborating with partners across various time zones) due to business need
  • Ability to work weekends as required

What you’ll get in return:

  • Competitive salary and benefits
  • 75% discount on HelloFresh or Chefs Plate weekly box subscription
  • High impact work to help feed thousands of families in Canada
  • Opportunity to learn and grow
  • Work with a hard-working and supportive team

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!