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EverHealth - Product Owner - Healthcare Regulatory - REMOTE (US)



Product, Legal
Posted on Thursday, September 14, 2023

Product Owner - Healthcare Regulatory, EverHealth – REMOTE (US)

EverCommerce [Nasdaq: EVCM] is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 600,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. Specializing in Home & Field Services, Health Services, and Fitness & Wellness industries, EverCommerce solutions include end-to-end business management software, embedded payment acceptance, marketing technology, and customer engagement applications.

We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here:

We are looking for a Product Owner - Healthcare Regulatory to focus on our EverHealth Team. EverHealth provides modern end-to-end solutions for healthcare providers. Our open, connected ecosystem of solutions and services helps providers engage patients, increase revenue, improve business efficiency, and remain market competitive. We serve 72,000 healthcare practices and counting.

EverHealth is part of the EverCommerce family of companies with a unified mission to power the service economy with integrated SaaS solutions that digitally transform service SMBs. Our multi-vertical marketing, billing & payment, business management, and customer engagement solutions create predictable, informed, and convenient experiences between customers and their service providers.

About You:

You are passionate about technology, healthcare, and creating clinical products that meet regulatory compliance. You are excellent at partnering with an engineering team to turn your ideas into working products. You are highly motivated, detail-oriented, and excited to merge our product vision with complex regulatory requirements to create formal technical product requirements documents.

As a Product Owner - Healthcare Regulatory:

  • Work closely with developers, other product managers, product owners, and key stakeholders, including UX/UI, Engineering, Support/Services, Marketing, Sales, QA, and other members supporting regulatory compliance across EverHealth and EverCommerce

  • Define and drive use cases, user personas, product features/requirements, roadmaps, and release plans for regulatory product features

  • Maintain regular communication with key team members and manage team communication channels

  • Perform regulatory requirements analysis and product requirements documents

  • Build business models when needed and validate findings through data analysis and make recommendations

  • Balance the needs of the business, technology capability, and customers


  • Collaborate with stakeholders, PMs, and designers to refine high-level plans into detailed requirements for development projects.

  • Create detailed tickets, user stories, and well-defined acceptance criteria.

  • Manage project plans and SDLC to meet product release goals in a Kanban development environment.

  • Groom and prioritize backlog and product requests from multiple sources to deliver the most value to the organization.

  • Represent the 'Voice of the Customer' internally, serving as the internal subject matter expert for the development team.

  • Ensure that all software platforms have the information, planning, and support necessary to meet regulatory compliance requirements on time.

  • Provide training sessions and regulatory updates to relevant colleagues to ensure compliance efforts incorporate the most recent regulatory developments.

  • Maintain domain experience with CMS and ONC-established standards and other criteria for structured data that our EHRs must meet to qualify for use in the Medicare Promoting Interoperability Program and merit-based incentive program.

  • Stay proactively educated on changes with MIPS & MVPs and requirements that need to be considered to meet standards.

  • Identify and evaluate compliance requirements for new and existing products or features.

  • Coordinate with cross-functional teams to ensure compliance requirements are met.

  • Establish and execute specific OKRs and critical processes.

Skills and Experience needed for success in this role:

  • Bachelor's degree in Informatics, Computer Science, or a related field is preferred.

  • 3+ years as a product owner in the healthcare industry, specifically in Clinical Regulatory and Compliance.

  • Must be versed in CMS & ONC regulations and standards.

  • Excellent project management, organizational, analytical, and creative thinking skills.

  • Ability to learn and adapt quickly to constant change and work effectively in a fast-paced environment.

  • Ability to channel the voice of the customer into practical recommendations.

  • Self-starter who can work independently, adapt quickly to changing priorities and needs, and be comfortable with ambiguity.

  • Understanding technical aspects of product development, including communicating effectively with product managers and development teams.

The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.

Benefits and Perks:

  • Flexibility to work where/how you want – in-office, remote, or hybrid

  • Continued investment in your professional development through Udemy

  • Robust health and wellness benefits, including an annual wellness stipend

  • 401k with up to a 4% match and immediate vesting

  • Flexible and generous (FTO) time-off

  • Employee Stock Purchase Program

  • Student Loan Repayment Program

Compensation: The target base compensation for this position is $85K - $100K USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.

EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!