Product Enablement Associate, Socius Marketing – REMOTE US/CAN

At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 685,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Fitness & Wellness industries.

We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en

We are looking for a Product Enablement Specialist to focus on Socius Marketing products and clients. Socius Marketing is a rapidly scaling marketing agency servicing the home improvement, home services, and health care industries. Our services span from website development to search engine optimization to search engine marketing. Our goal is to generate our clients as many leads as possible at the lowest cost per lead from a digital perspective.

The Product Enablement Specialist is responsible for optimizing product monetization by identifying revenue opportunities and strategizing upselling techniques, while also collaborating closely with multiple teams to ensure product enhancements are financially viable and well-communicated. This role leads the development and roll-out of product training and enablement materials. Additionally, the specialist works hand-in-hand with product managers, engineers, and sales teams to gather feedback and refine our product offerings.

Responsibilities:

• Product Monetization:

• Identify opportunities to optimize and increase revenue from our product offerings.

• Develop strategies and implement best practices for product positioning, upselling, and cross-selling.

• Work closely with the product and engineering teams to translated gaps into roadmap items and with financial expectations driving prioritization.

• Responsible for maintaining reporting platforms after launch and ensuring they have the right data to support enhanced retention and are being used to communicate value to clients.

• Financial Impact Analysis:

• Track and analyze the financial impact of product enhancements on revenue, costs, and profitability to help drive roadmap decisions

• Collaborate with sales and account management teams to identify training and knowledge gaps that hurt their ability to sell/support clients.

• Provide regular reporting on the ROI of product enhancements to senior management.

• Training & Documentation:

• Lead the creation of comprehensive product enablement materials and documentation for new product an tool launches.

• Coordinate with the product and sales teams to ensure all collateral is up-to-date and relevant.

• Create a consolidated product communication strategy to enable sales and AM teams on product releases, upgrades, and bug fixes.

• Collaboration:

• Collaborate with product managers, engineers, and designers to understand product details, features, and benefits.

• Work with customer success and sales teams to gather feedback and continuously refine our product offerings.

Skills and Experience needed for success in this role:

• Excellent written and verbal skills

• Proven ability to effectively communicate with clients, engineers, sales, and account management partners.

• 3-5 years of product enablement experience for software or digital marketing businesses

• Previous experience developing product monitzation strategies and tracking performance of launches

• Deep knowledge of digital marketing analytics and products

• Strong attention to detail

• Ability work efficiently and independently

• Ability to multi-task, prioritize, and organize

• Willingness and ability to learn and adapt

Where:

The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States or Canada – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.

Benefits & Perks:

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid

• Robust health and wellness benefits, including an annual wellness stipend

• Continued investment in your professional development through Udemy

• 401k or RRSP with company match

• Annual wellness stipend

• Flexible and generous paid time off

• Employee Stock Purchase Program

Compensation:

The target base compensation for this position is $65,000 - $75,000 USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.