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Timely - Data & Insights Manager (Remote, New Zealand)



Auckland, New Zealand
Posted on Friday, August 11, 2023

Timely has come a long way since its inception in 2011. We're a booking and client management software, who want to make life better for people in the hair and beauty industry. We serve over 20,000 customers in 100 countries and are on a mission to build the leading platform for beauty professionals. Our software helps business owners take control of their calendar, make more money and deliver amazing experiences that keep their clients coming back.

In 2021, we were thrilled to join forces with EverCommerce, a US-based leading service commerce platform who offer a suite of integrated SaaS solutions to over 500,000 customers globally. We’ve got big goals and we’re ready to achieve them.

👉 This is where you come in!

The core purpose of the Data & Insights Manager is to refine & deliver Timely’s Data Strategy and drive a culture of data driven decision making. You’ll connect the business and data with a single source of the truth, with well defined data ownership, definitions, security and quality. You will be responsible for owning our Data Governance Framework and supporting the development of Timely’s strategy through performance monitoring to identify risks early and ensure delivery of outcomes.

This role will help Timely achieve its goals by:

  • Ensuring we have efficient access to insights that meet business needs and enable strong data driven decision making.
  • Driving data collection as part of all product and engineering practices and building a self service network for our customers, staff and EverCommerce.
  • Operating as the data insights lead for strategic projects, such as product pricing reviews.

📫 We’d love to hear from you if you have…

  • 2+ years experience in a senior insights role.

  • Experience in managing / combining a wide range of qualitative and quantitative data to deliver insight.

  • Strong analytical skills with proven ability to leverage data to develop strategy/decisions.

  • Strong visualisation and data storytelling capabilities.

  • You have strong knowledge of business visualisation tools such as Power BI and experience using advanced analytics and data science techniques to improve business performance.

  • You are a strategic thinker with good communication and data/storytelling skills. You have the confidence to share your views constructively with the business, based on your data insights.

  • Strong technical skills, preferably with knowledge of Python/R and SQL.

  • A focus not only on the data, but delivering actionable insights considering commercial ramifications.

  • Strong collaboration and business partnering capabilities, consulting experience a plus

  • Knowledge of Snowflake, DBT, Google Analytics preferable

🌈 Research shows that while men apply to jobs when they meet ~60% of criteria, women and those in underrepresented groups tend to only apply when they check every box. So if you think you have what it takes but don't meet every single bullet point above, please still get in touch. We'd love to have a chat and see if you could be a great fit.

🙌 Why join us?

We lead with inclusion and use our values to inform our decisions. We succeed together and celebrate the things that make us unique.

We trust our team to work where they are the most productive. You’ll have the flexibility to work from home or the office. We have office space in Auckland, Wellington, Dunedin and Melbourne, and provide a high-spec home office set up.

We set a high bar and support our team to innovate and focus on continuous growth. You’ll enjoy a professional development budget to fuel your growth, and an annual wellness allowance to fund the things that support your wellbeing.

📑 The nitty gritty

  • This role is full time, permanent and can be based anywhere in New Zealand or Melbourne

  • You must be legally entitled to work in Aotearoa or Australia

  • The interviews for this role will total around 3 hours including a home task

  • Applications close when we find the right person!

🎉 Ready to apply?

People join us because they want to belong to a company that walks the walk and actually puts their people first. Sounds good to you? Don’t wait any ‘Apply’ and let’s chat!

Let us know any considerations which would enable your experience in our recruitment process to be more inclusive, such as non-traditional application formats.

EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!